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Good news, as a customer of Lisa Nicole Collection, all orders over $200 are entitled to our standard free delivery service. Standard delivery operates weekdays Mon – Fri 8am to 7pm.
All in stock garments take approx 2-3 working days to process. All orders that are made to order can take up to 14 days. You will be contacted if your order is not in stock and being made to order.
Need that item asap? Next working day delivery needs to be placed by 4.00pm Eastern time to be delivered up to 4.30pm the next working day. Overnight shipping is available for an additional charge. Next day delivery is only for the next working day, so if you’ve placed an order on Friday after 4pm Eastern time or on the weekend, then you’ll receive it on the following Tuesday.
If you need your garment for a special event or date, please contact our customer service department. We will do our best to accommodate your request but Rush Orders will incur a rush charge for custom made garments.
Bank holidays and public holidays are for resting, so any next day deliveries placed on these days will be dispatched on the next working day and delivered to the customer the following day.
All our deliveries are handled by FedEx.
Reliability is key, which is why we use a signed-for delivery service.
Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in, we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from a FedEx shipment location.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.